Get Help

How to Get Help

We know that anyone can reach crisis point and we’re here to help when that happens. If you need help from our foodbank there are a few simple steps to follow, but the most important thing you need to do is get a foodbank referral voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

Arrange a visit to a referral agency

A referral agency will discuss your situation and supply you with a foodbank voucher where appropriate. If you are unsure about which agency you can approach please contact us and we can talk through your situation and put you in touch with a relevant agency.

Bring your food voucher to your nearest foodbank centre

When you arrive at the foodbank centre we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our foodbank centre offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.